Rene P Tfz

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Verified Reviewer
| map-marker San Antonio, Texas

Sw military blue wave express car wash is A-1

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Oh my god people bluewave car wash on sw.military Dr is A-1 man I went to this place of business and the employees their are awesome I felt like I was at home they welcome and treat u like Family best experience ever .Thank u bluewave my car looks great and So does 5stars for u .Reb,lisa,alex,jo,johnny,William and More Great work
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Pros:
  • Best car expresswash on sw military dr
Cons:
  • U would be crazy to wash your car anywhere else

Preferred solution: These employees need a pay raise and a super Bonus

User's recommendation: Yes the best bluewave sw military ...P.S I heard the A-1 sauce at bluewave was applied by STEVEN.......

Ronald M Dwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Handicapped

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Every time I ego to blue wave can wash any 7115 s, Padre island Brownsville tx theirs aways a car parked in the large handicap spot and I thinks employees .
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Pros:
  • Great wash

Preferred solution: Every time I get a car wash at 7115 S. Padre island hwy Brownsville tx their is a employee parked in the handicappedm spots and I could really appreciate if this could be solved just today I got his plate #tbn=1854

User's recommendation: don't go if handicapped

Anonymous
map-marker Liberty, Missouri

Damage to vehicle

My Ford f150 went through the car wash with a stock antenna and the brushes got wrapped around the antenna and ripped out the antenna damaging my panel, now I am stuck with $1000+ dollars in repairs and waiting in a response from management , I learned about another person with the same vehicle and same issue, he did not receive any help, I am still awaiting an outcome but it seems as I will not get a favorable outcome, BEWARE!! Wasn't able to upload photos...
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Michael l Tfh
map-marker San Antonio, Texas

Damage to truck fender flare ta

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Vehicle moved left to right with force. Car wash stopped . Didnt realize my fender flare came off until after I left my dental appointment. Tried to make a claim for damage/replacement. Manager at store took my information but no call or replacement yet.
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Loss:
$400
Cons:
  • Property damage

Preferred solution: My fender flare replaced.

User's recommendation: Don’t risk washing your valuable possessions here.

John H Jmx
map-marker Morris, Minnesota

Billing dispute

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Had been set up as monthly customer in error. Resolved with phone call to C S. Request for refund (?) sent to CC company, ending billing disputes.
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User's recommendation: Excellent service

Kowettie G

They don’t answer the phone they don’t respond to emails I have no idea what’s going on

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They dont answer the phone they dont respond to emails I have no idea whats going on I had an incident report on 8 October someone need to call me email me if not Ill be seeking a lawyer come Monday
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Cons:
  • To talk to someone

Preferred solution: To talk to someone

User's recommendation: Help the people that’s it helped the people

Kowettie G
map-marker Richmond, Texas

Accident that happened two weeks ago

A incident happened to my car and myself while I was in it It was a very scary moment they said they would look at the cameras to see
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User's recommendation: Please send email answer email something

Anonymous
map-marker Spring, Texas

Cancel membership

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No one has contacted me.and wrong name.i emailed to cancel my membership but nothing.its been a week since I submitted a request.plus I see a wrong name.
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Anonymous
map-marker Seahurst, Washington

Cancel

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Their cancellation does not Exist or their phone number I havent talk to no one no one calls me back or emails me so I just canceled my card
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User's recommendation: Don’t buy memberships

Schwabe d

Their employee jemal threatened to assault me

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On may 3rd i was threatened to be beat up by their car wash employee JEMAL. I am a correctional officer. And was off duty pulling in to their carwash. We were sitting in the right line which wasn’t moving for 5 minutes. Left lane was moving and i said to Jemal” this sucks” he replied to me: i show you what suckers, get out of your car and I’ll beat you up. “ i told him that i am an officer and left to avoid more confrontation
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Loss:
$100000
Cons:
  • Was threatened to be assaulted
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Blluewave Carwash Reading Road Rosenberg, Tx 77471

After the owner apologized here on the message board I gave them one more try. I pulled up to the Carwash bluewave Rosenberg and the manager came out immediately and looked at my lexus with the personalized plate . He asked me : did we call yet the police on you ? I replied no. He let me sit for about 5-6 minutes at the entrance and upon washing the car the police was waiting for me at the exit. The police officer gave me a trespass warning. I cancelled my membership and will never return to bluewave. I am an officer and never ever anybody called the police on me. The owner said in his apology that the manager had to speak to the regional director. So this was the way the manager deals with customers. Screw bluewave Rosenberg
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